Device Error Codes

1

FAILED_TO_CONNECT

Device failed to connect.

Read the error detail message to determine the cause of the connection error. In the case of a timeout, ensure that the device is on the network and responding.

5

FAILED_TO_READ_DEVICE

Unable to read tag values from device.

See error message for detailed information on why the read failed.

6

FAILED_TO_WRITE_DEVICE

Unable to write tag values to device.

See error message for detailed information on why the write failed.

7

FAILED_TO_READ_DB

Unable to read configuration from the Koios database.

Restart Koios machine. If this does resolve the error, contact Ai-OPs support.

11

FAILED_TO_INITIALIZE

Failed to initialize device parameters.

Restart Koios machine. If this does resolve the error, contact Ai-OPs support.

12

FAILED_TO_WRITE_MODEL_HISTORY

Failed to save short term historical data to database.

Restart Koios machine. If this does resolve the error, contact Ai-OPs support.

13

FAILED_TO_WRITE_LONGTERM_HISTORY

Failed to save long term historical data to database.

Restart Koios machine. If this does resolve the error, contact Ai-OPs support.

999

UNLICENSED

This license is invalid.

Ensure that the license is not beyond its validity period and that the Data Collector is listed in the license’s features.